TRACK YOUR ORDER

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We will make every effort to deliver your package ASAP. However, additional time may be required due to peak selling season, invalid addresses, customs clearance issues and public holidays. Thank you in advance for your patience.
For orders in the East Central United States, packages are expected to be delayed by 5-7 business days due to tornadoes. For severe storm areas (i.e. Arkansas, Mississippi, Illinois, Kentucky, Tennessee, Missouri), packages may be delayed even longer. We thank you for your understanding.
For British Columbia orders, packages are expected to be delayed by 5-7 business days due to flooding. For severe flood areas (i.e. Abbotsford, Chemainus, Chilliwack, Merritt, Quilchena, Yarrow), packages may be delayed even longer. We thank you for your understanding.
PLEASE ENTER YOUR TRACKING NUMBER TO RECEIVE INFORMATION ABOUT THE STATUS OF YOUR ORDER.

E.G: QYNUS20080001YQ

Note:   Please contact us at  service@thehalara.com  if your tracking number is not up after one week of shipping. 

CANCELLATION / CHANGES
If you need to change or cancel your order, please contact us immediately.  We process and ship orders quickly (we’re fast!).  Once our warehouse has processed your order, we will be unable to make any changes.
Please note that any orders that have already been packed or shipped cannot be cancelled.